Contact information
At Accessoré, we value open communication with our customers and aim to provide a seamless experience when you reach out to us. Please review the following guidelines on how to contact us and how we handle your inquiries.
1. How to Contact Us
We’re here to assist you with any questions, concerns, or feedback you may have. You can reach us through the following channels:
- Email: shop@accessore.in
- Phone: +91-7009199063
- WhatsApp Text: +91-7009199063
- Social Media: Reach out via DM/Text on Instagram/Facebook: @shop.accessore
2. Response Times
- Our team is available to respond to inquiries during work hours: 10am to 6pm (Monday-Saturday)
- We strive to respond to all inquiries within [24–48 hours], excluding weekends and public holidays.
3. Providing Accurate Information
To ensure we can assist you efficiently, please provide:
- Your Order Number
- A clear description of your inquiry, including relevant details or images, if necessary.
4. Handling Complaints and Feedback
We welcome feedback to improve our services. If you have a complaint, our team will work diligently to address and resolve the issue as quickly as possible.
5. Privacy of Your Information
All personal information provided through contact channels is handled in compliance with our [Privacy Policy: https://www.accessore.in/policies/privacy-policy] We will never share your details without your consent.
6. Escalation of Issues
If you are not satisfied with the initial resolution, you may escalate your concern by notifying us again, and a senior representative will get back to you promptly.
7. Frequently Asked Questions
For quick answers, visit our FAQ Section on the website, which covers common topics like orders, shipping, and exchanges.
8. Emergency Assistance
For urgent inquiries (e.g., order cancellations or changes), please call us directly at +91-7009199063 during business hours for immediate assistance.
Contact Us Anytime
We’re always here to help! Reach out to us with your questions, and we’ll ensure a delightful experience every time.